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FAQ

  1. How long will it take to receive my order?
  2. Are your sunglasses 100% originals ?
  3. How much do you charge for shipping?
  4. When do I receive my refund?
  5. There is a problem with the sunglasses I have received, what should I do?
  6. Why are your prices so low?
  7. Do you do wholesale?
  1. How long will it take to receive my order?

    On average processing takes 2-3 business days and delivery takes up to 5 business days. In total that is up to 7 business days from the time we receive payment until it arrives at your shipping destination.

    Often times the shipping process is much faster and it only takes 5 days from the time we process your order, however we reserve the right to take up to 7 business days because at times there are circumstances out of control that delay the shipping process. Rest assured, we make every attempt to get your order to you as fast as possible.





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  2. Are your sunglasses 100% originals ?

    Our sunglasses are 100% authentic and come with a full authenticity guarantee. All of the sunglasses we sell come with their original cases, cleaning cloth and papers of authenticity. These are brand new, unworn, 100% authentic designer sunglasses directly produced by Luxotica and Safilo.





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  3. How much do you charge for shipping?

    The shipping fees vary from a country to another, please add the product to your cart and during that process the shipping fee will be displayed clearly. If you have any further questions, don't hesitate to contact us at: support@sunglassesfashion.com





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  4. When do I receive my refund?

    We process all refunds within 24 hours. If you paid using paypal, all refunds are immediate and you should see it in your account.

    If you paid using credit cards, refunds are not instant. All credit card transactions are processed monday through friday, at 12:00am EST. Once your refund has been processed by the credit card company, your issuing bank must accept the refund, then post the fund to your account. If it has been longer then 5 business days, and the funds are still not showing on your credit card, please contact us and we will provide you with the transaction ID so that you can contact your issuing bank and inquire about the funds.

    Rest assured, that we are here to serve you. We will always assist you in anyway possible to resolve any issue.



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  5. There is a problem with the sunglasses I have received, what should I do?

    1. If it's our fault please send it back to us using normal postal service and we will make sure to refund you for the shipping fee you had to pay. 2. Upon receiving the sunglasses, we will re-ship another pair at no cost. Notice: Please don't open the pack if you see that the box is damaged in any way, if that's the case please fill the courrier form to explain that you have not opened the pack due to the damage seen on the box. The courrier company will refund us in the case where the sunglasses are damaged and we will attempt to send you another pair.





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  6. Why are your prices so low?

    We strive to keep our customers happy and with cash! So we try to make sure our prices are the lowest in the market.





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  7. Do you do wholesale?

    Purchases of ten sunglasses or more qualify under our wholesale program and pricing. This price list can be requested by forwarding an email to support@sunglassesfashion.com. For wholesale purchases, we would only be able to accept payments through Bank Wire or Western Union.





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